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At Contento BPS, we understand that the true value of a service — whether it’s Experience Management, Collections Management, or Sales Management — is built through the sum of every interaction among our people, our clients, and their users.

These connections form an ecosystem we call TX – Total Xperience, which has become the foundation for driving the growth of our company, the success of our clients, the development of our team, and the satisfaction of end users.

We believe that focusing on three key dimensions allows us to elevate the value of every experience:

SABER MÁS

EX – Employee Xperience

“Good people, Great Team”

We prioritize the development of the self to more easily achieve superior results in both knowledge and performance.
Through continuous learning and personal growth tools, our people discover who they are and connect with their purpose — enabling them to deliver exceptional experiences.

CX – Customer Xperience

“Nadie es tan bueno como todos nosotros juntos”

We act as a true partner to our clients, gaining deep knowledge of their processes and needs.
By designing tailored solutions, we connect their users with what they value most about each brand, strengthening relationships and long-term loyalty.

UX – User Xperience

“Nadie da de lo que no tiene”

Our teams bridge the gap between our clients’ goals and their users’ desires.
Through authentic, empathetic interactions — free from rigid scripts — we create meaningful conversations that meet business objectives and generate positive emotions in every user.