We make it our mission to connect with the dreams of our people — our Contentos.
But the true magic happens when they, in turn, connect with the dreams of the users they serve.
By combining empathy, creativity, and sustainable technology, we build bridges between people around the world, transforming aspirations into shared realities and success stories.
THE CONTENTO
CULTURE
At Contento BPS, our organizational culture is built around the well-being and happiness of our people.
We design strategies that have a meaningful emotional impact, creating experiences that inspire every member of our team to live our core belief:
that the ultimate purpose in life is to be happy.
Through workshops, activities, and celebrations, we nurture this belief every day — because when our people grow, our clients and their customers thrive.
CONNECTING
DREAMS
OUR VALUES
WHO WE ARE
Consistency
Representa el trabajo y esfuerzo en la autodisciplina y exigencia que todo miembro de la familia contento BPS debe poseer creando de cada aprendizaje un hábito saludable
Coherence
Indica la correcta conducta que se debe mantener en todo momento, basada en lo principios morales, familiares y religiosos aprendidos a lo largo de la vida.
Listening
Valor que promueve el entendimiento e interpretación de lo que el otro nos dice, haciendo uso de todos los sentidos.
Humility
Todo integrante de la familia Contento BPS debe ser capaz de reconocer las debilidades, cualidades y capacidades con el único fin de obrar en bien de los demás aceptando que cada uno es un aprendiz del universo
Quality Keys
These are the foundational pillars of the total experience we aim to deliver in every interaction.
Our model was inspired by the Disney University Quality Keys, adapted to reflect our human-centered approach.
Respect
The foundation of every great relationship and the first step toward harmony in any community.
Empathy
Our greatest differentiator. It allows us to truly understand our clients’ needs and create win-win solutions — the essence of the Contento spirit.
Solution
We deliver customized answers that align with our purpose of Connecting Dreams.
Simplicity
We believe in clear, simple, and human communication — the kind that truly connects across generations.
Agility
Because time is valuable, and efficiency with warmth is part of our DNA.
The SPIRE Model
Our approach to holistic well-being is guided by the SPIRE model, which integrates all dimensions of the human experience:
S
Spiritual
Finding purpose and savoring the present.
P
Physical
Taking care of the body and nurturing the mind–body connection.
I
Intellectual
Embracing continuous learning and curiosity.
R
Relational
Building healthy relationships with oneself and others.
E
Emotional
Feeling deeply, fostering resilience, and cultivating optimism.
